Section 1 - Government & Administration

• 1.01 - Legal Status

• 1.03 - Board of Directors - Composition

• 1.04 - Board of Directors - Governance Documents

• 1.05 - Board Orientation

• 1.06 - Board of Directors - Board Performance and Development

• 1.07 - Board of Directors - Oversight of the Chief Staff Person

• 1.08 - Insurance Coverage

• 1.09 - Risk Management

• 1.10 - Business Continuity and Disaster Response

• 1.11 - Conflict of Interest

• 1.12 - Privacy Policy

• 1.13 - Values

• 1.14 - Equity, Diversity, and Inclusion

• 1.15 - Truth and Reconciliation

Section 2 - People Management

• 2.01 - Human Rescue Management Policies

• 2.02 - Anti-Violence and Anti-Harassment

• 2.03 - Conflict Resolution

• 2.04 - Staff Compensation

• 2.05 - Volunteer Involvement Policies and Procedures

• 2.06 - Volunteer Oversight

• 2.07 - Volunteer Management

• 2.08 - Volunteer Recruitment

• 2.09 - Volunteer Screening

• 2.10 - Volunteer Recognition

Section 3 - Financial & Legal

• 3.01 - Financial Oversight

• 3.02 - Financial Statements

• 3.03 - Public Disclosure

• 3.04 - Tax Filing

• 3.05 - Statutory Remittance

• 3.06 - Board Oversight or Resource Development

• 3.07 - Investment Policy

• 3.08 - Anti-Fraud

• 3.09 - Data Protection

• 3.10 - Canada’s Anti-Spam Legislation (CASL)

Section 4 - Client Service & Care

• 4.01 - Ethical Food Banking Code

  • 4.01.1 - Ethical Food Banking Code

  • 4.01.2 - Ethical Food Banking Code Physical Location

• 4.02 - Complaints Policy

  • 4.02.1 - Food Banks Canada Hotline Physical Location

• 4.03 - Records on Informed Consent

  • 4.03.01 - Use of Information consent form

• 4.04 - Accessibility for People with Disabilities

• 4.05 - No-Cost Food Access

• 4.06 - Food Choice

• 4.07 - Food Quality

  • 4.07.01 - Food Shelf Life poster

• 4.08 - Food Quantity

• 4.09 - Welcoming Environment

• 4.10 - Collecting Stakeholder Input

• 4.11 - Link2feed or Approved Intake Software Program

Section 5 - Public Engagement & Fundraising

• 5.01 - Donor Requests

• 5.02 - Donor Lists

• 5.03 - Independent Advice

• 5.04 - Donor Receipting

• 5.05 - Fundraising Practises

• 5.06 - Fundraising Materials

• 5.07 - Payment of Fundraisers

• 5.08 - Behaviour of Fundraisers

• 5.09 - Fundraising Policies

• 5.10 - Cause-Related Marketing

• 5.11 - Media Spokesperson

• 5.12 - National Research

• 5.13 - Network Portal

• 5.14 - Dignity of Clients

Section 6 - Food Operations & Food Safety

• Three Levels of Risk

• Provincial & Federal Regulations Relevant to Section 6

• 6.01 - Food Operations - Warehouse Safety

• 6.02 - Food Operations - Health & Safety

• 6.03 - Food Operations - Recording Food Weight

• 6.04 - Food Safety - Statutory and Regulatory Compliance

• 6.05 - Food Safety Leadership - Responsibility

• 6.06 - Food Safety Leadership - Communication

• 6.07 - Food Safety Leadership - Culture

• 6.08 - Environmental Controls - Facilities (Premises) & Equipment

• 6.09 - Environmental Controls - Sinks

• 6.10 - Environmental Controls - Water

• 6.11 - Operational Controls - Pest Management

• 6.12 - Operational Controls - Allergen Control

• 6.13 - Operational Controls - Handling of Open Food

• 6.14 - Operational Controls - Traceability and Recall

• 6.15 - Operational Controls - Cold Chain Temperatures

• 6.18 - Operational Controls - Personnel Food Safety Practises

• 6.19 - Personnel Oversight/Supervision

• 6.20 - Operational Controls - Input for Food Safety and Food-Handler Practises

• 6.21 - Training - Food Handler Training/Certification

• 6.22 - Training - Operations Management Training/Certification